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eCommerce

Adapting to the Evolving Needs of eCommerce

In today’s dynamic eCommerce landscape, businesses need a platform that can seamlessly handle both physical and non-physical products, such as event registrations and digital downloads. As your business scales, efficient store management becomes critical. Our platform enables you to swiftly and accurately manage your product listings, streamline order fulfillment, and instantly access comprehensive customer information.

Additionally, our tools empower you to resolve customer service issues quickly, particularly those related to electronic products. More than just a technical solution, our platform is a comprehensive business solution designed to meet the demands of modern eCommerce.

Our platform is not just a technical solution to a business problem: It’s a business solution to a business problem.

Dominate AI-Driven Search Results

Stay Ahead in the New Era of AI Search

In the rapidly evolving world of AI-driven search engines, being the first and only result is crucial for staying competitive.

Our platform ensures your eCommerce business is optimized for these cutting-edge technologies, helping you capture the top spot and maintain your visibility.

Key Benefits:

  • Optimize your store for AI-based search engines

  • Secure top positions in AI-driven search results

  • Stay ahead of competitors in the evolving search landscape

Optimize for AI Search
Don’t let your competitors outrank you—embrace AI today.

Achieve Ultimate Visibility with Cutting-Edge SEO

Rank Higher Without Paying for Ads

Elevate your product visibility with the latest in SEO technology. Our platform helps you secure top positions on search engine results pages organically, eliminating the need to spend on costly ads.

By optimizing your eCommerce site, we ensure your products naturally rise to the top, reaching your customers without additional advertising expenses.

Key Advantages:

  • Boost product rankings on search engines organically

  • Save on advertising costs while maintaining high visibility

  • Utilize advanced SEO tools for sustained search engine success

Unlock Free SEO Benefits

Mobile-First Design That Sets You Apart

Stay Ahead with a Design That Prioritizes Mobile Users

While many can create attractive websites, not all are optimized for today’s mobile-centric world. Our mobile-first design approach ensures your site not only looks stunning but functions seamlessly on any device.

Don’t fall behind by neglecting mobile users—ensure your eCommerce platform is optimized to provide an exceptional mobile experience that keeps customers engaged and drives sales.

Key Highlights:

  • Prioritize mobile users with responsive, mobile-first designs

  • Ensure seamless functionality across all devices

  • Keep pace with the latest design trends and best practices

Discover Our Mobile-First Approach
With mobile users now representing over half of all online traffic, ensuring a mobile-optimized experience is more crucial than ever.

Comprehensive API Support for Seamless Integration

Empowering Your B2B Connections with Robust API Solutions

Our platform provides full support for API development and integration with any B2B service. Whether you need to connect with external systems or develop your own API, we've got you covered.

We ensure that your eCommerce platform integrates smoothly with your business partners, enhancing your operations and expanding your reach.

Key Features:

  • Full API development and integration support

  • Seamless connectivity with any B2B service

  • Custom API creation tailored to your needs

Explore Our API Solutions

Integrated Point of Sale (POS) for Seamless Transactions

Streamline In-Store and Phone Orders with Ease

Whether you operate a physical storefront or manage orders over the phone, our integrated Point of Sale (POS) system has you covered.

Our POS solution seamlessly connects your physical location with your online store, allowing you to handle transactions effortlessly and keep your inventory synced in real-time.

Key Benefits:

  • Unified POS system for both in-store and phone orders

  • Real-time inventory synchronization across all sales channels

  • Simplified transaction management for smoother operations
Learn More About Our POS Integration

Efficient Product Management for Maximum Control

Comprehensive Tools to Simplify Your Product Operations

Our Product Management system empowers you to maintain complete control over your inventory with ease and efficiency. Designed to adapt to your business needs, it simplifies the complexities of managing products, offering flexibility and automation to ensure your operations run smoothly. From inventory tracking to dynamic pricing and promotions, our platform provides everything you need to optimize your product management processes.

Product Manager Portal

Easily update delivery times, prices, product states, and shipping dimensions with our powerful backend. Keep your inventory precise and responsive.

Product Importer

Import products from various distributors effortlessly and automatically create listings on the platform.

Product Options

Simplify listings by offering multiple options—like sizes or formats—under a single product, making it easier for both customers and your back-office operations.

Product States

Customize product states to match your business needs, from Available to Pre-order and beyond. Our system adapts to your unique processes.

Product Promotion

Automatically showcase frequently requested products and relevant materials during the shopping process, all tailored to each customer's context.

Product Price Manager

Let our system optimize and maintain pricing for all your products, ensuring maximum profitability.
Discover More About Product Management

On-Line Event Registration

Seamless Event Integration for Enhanced Sales and Customer Experience

Keep your customers on your site during the event registration process, allowing you to promote and sell additional products without redirecting them to an external site. This not only boosts your sales but also enhances the customer experience and eliminates fees associated with third-party registration services.

Our Webform builder gives you the flexibility to create both simple and complex multi-page forms, complete with conditional logic to tailor the registration experience to each customer’s needs.

Key Benefits:

  • Retain customers on your site during registration

  • Increase sales by promoting additional products

  • Avoid third-party registration fees

  • Customize the registration process with advanced Webform builder features

Enhance Your Event Registration
Maximize the potential of your in-person and virtual events with a fully integrated registration process that drives sales and keeps customers engaged.

Events Home Pages

Create Mini-Websites for Complex Events with Ease

Managing multiple complex events is a breeze with our system, which allows you to create dedicated mini-websites for each event. These event-specific pages can include schedules, speaker profiles, activities, and more, all organized within an infinite page hierarchy.

Whether you're hosting a conference, workshop, or multi-day event, our platform gives you the flexibility to build and manage as many event pages as you need.

Key Features:

  • Build mini-websites for each event

  • Organize content with an infinite page hierarchy

  • Include schedules, speaker profiles, and activities

  • Perfect for conferences, workshops, and multi-day events

Explore Event Page Solutions

Content Editing

Effortless Content Creation with Advanced WYSIWYG Tools

Our platform features the latest WYSIWYG editor, making content creation and maintenance a breeze. Focus on your message and creativity while our intuitive tools handle the rest, ensuring your content is polished and professional without the hassle.

Key Benefits:

  • User-friendly WYSIWYG editor for easy content creation

  • Simplified content maintenance

  • Focus on your message and creativity

  • Professional results with minimal effort

Start Editing with Ease

Intelligent Shopping Cart

Streamlined Shopping Experience for Your Customers

Our intelligent shopping cart system follows the familiar and widely accepted paradigm, making it easy for customers to add products, adjust quantities, or remove items.

Built into Kontrola’s eCommerce solution, it ensures a smooth and intuitive shopping experience, allowing customers to manage their purchases effortlessly.

Key Features:

  • Familiar shopping cart interface

  • Easy product addition and removal

  • Adjustable product quantities

  • Seamless integration with your eCommerce platform

Experience Our Smart Cart

Cutting-Edge Search Engine

Boost Sales with Advanced Search Functionality

Your search engine is the backbone of your eCommerce store, growing in importance as your product catalog expands. Our cutting-edge search technology empowers customers to quickly find what they need using taxonomy, multi-faceted, and retained-filter searches, while also discovering new products they might not have considered.

Search functionality is a critical component of your website, directly impacting user experience, content retrieval, and customer retention. By offering a seamless and intuitive search process, you enhance visitor satisfaction, increase engagement, and encourage repeat visits.

Our search engine supports simultaneous category, faceted, and text searches, along with retained filters for even greater precision and control, ensuring your customers always find exactly what they’re looking for.

How Powerful Is This? Why Is It So Important?

A category search is useful when users know exactly what they’re looking for and how your content is organized. But what happens when they don't? That’s where the real power of an advanced search engine comes into play. Faceted search, combined with intelligent word search, helps guide users who may not have a clear idea of what they want or how to find it. By leveraging tags and filtering options, users can discover relevant content or products effortlessly.

However, for a search engine to truly excel, it needs to go beyond just the basics. Your search engine must be able to:

  • Recognize word variations for more accurate searches

  • Facilitate easy addition of tag information

  • Search across all record fields and prioritize results based on relevance

  • Allow sorting by relevance and other criteria

  • Provide comprehensive site-wide search capabilities

  • Offer retained filter options for more refined control

Our Search Engine Does All This for You… and for Your Customers

World-class search capabilities aren’t an afterthought—they result from careful planning and meticulous design from the very start. Long before your site requirements reach the developer, we’ve already laid the groundwork for a powerful search experience. Don’t let search be an afterthought—choose a solution designed for success.

Faceted Browsing

Faceted search provides users with the ability to refine their search results through the selection of descriptive tags, offering far greater flexibility than traditional category-based searches. By presenting all relevant tags along with the number of results each tag will yield, users can make more informed decisions, allowing them to pinpoint exactly what they’re looking for with ease.

Key Benefits:

  • Enhanced Flexibility: Tags are not mutually exclusive, enabling multiple filters for more precise results.

  • Informed Decision-Making: Users see the potential results for each tag, helping them to narrow down options intelligently.

  • Improved User Experience: Simplifies the search process, making it easier for users to find exactly what they need.

  • Greater Control: Allows for a more personalized and efficient search experience, reducing the time spent browsing.

Category Browsing

Category browsing allows users to search through material organized within a set of hierarchical categories. It’s an effective method for navigating a well-structured store, where the organization is clear and intuitive. However, this approach may be less effective for other types of content on a website, where the structure might not be as straightforward.

Key Points:

  • Hierarchical Structure: Ideal for stores with clear and intuitive organization.

  • Effective for Specific Searches: Works well when users know the exact category they need.

  • Limitations: May not be as useful for less structured or varied content on a website.

Autocomplete and Dynamic Text Search

Text search allows users to enter words or phrases into the search box, with the system scouring all site content and fields for those terms and their variations. Results are prioritized based on relevance, ensuring users find what they need quickly.

With our autocomplete and dynamic text search, results start appearing as you type, providing instant feedback and streamlining the search process for an enhanced user experience.

Key Features:

  • Relevance-Based Results: Prioritizes search outcomes based on the most relevant content.

  • Word Inflection: Searches for word variations to capture all possible matches.

  • Instant Feedback: Autocomplete and dynamic search results appear as users type, saving time and improving accuracy.

  • Comprehensive Search: Scans all site content and fields to ensure thorough results.

Retained Filter Search

Retained filter search allows users to refine their search by keeping selected categories and faceted filters in place while adjusting or adding new text search terms. This feature is especially useful when users want to dive deeper into specific results without losing their initial filtering criteria.

For example, after filtering by a subject, users can easily add a speaker’s name to see if they are included in the results, all without resetting the entire search.

The Importance of Site-Wide, Comprehensive Searches

Imagine a user visiting your site to explore content related to a specific topic, like improving their business skills. They start with a blog post but quickly realize there’s much more available. With a site-wide, comprehensive search, they can discover not just additional blog posts, but also relevant articles, webinars, expert interviews, and upcoming events where they can further enhance their skills.

By offering a powerful site-wide search, you connect users with a wealth of resources they might not have otherwise found, ensuring they get the most out of your site’s content and opportunities.

Unleash Peak Performance

Optimized for Top SEO and Search Engine Rankings

Achieving peak performance is critical not only for delivering a seamless user experience but also for excelling in SEO and search engine rankings. Our platform is engineered to provide the best performance, ensuring that your site loads quickly, operates smoothly, and ranks higher on Google and other search engines.

Performance isn’t just a technical metric—it’s a key factor in your site’s visibility and success.

Key Benefits:

  • Improve SEO with faster site speed and optimal performance

  • Achieve higher rankings on Google and other search engines

  • Enhance user experience with quick load times and smooth operation

  • Gain a competitive edge with a fast and efficient site

Boost Your Site’s Performance

Security and Anti-Fraud

Protect Your Business and Customers with Advanced Security Measures

Safeguarding your eCommerce platform is crucial to building trust and ensuring long-term success. Our comprehensive security and anti-fraud measures are designed to protect both your business and your customers from threats.

With cutting-edge technology and proactive monitoring, we help you stay ahead of potential risks and ensure a secure shopping experience.

Key Benefits:

  • Robust encryption to protect sensitive data

  • Advanced tools to detect and prevent fraud

  • Secure platform to maintain customer trust

Secure Your Platform Today

Fast Guest Checkout with Automated User Account Generation

Streamline Checkout and Simplify the Ordering Process

Make ordering as effortless as possible for your customers with our fast guest checkout feature. If a customer doesn’t have an account, the system automatically creates one during checkout. If they do have an account but haven’t logged in, their order is still linked to their account seamlessly.

For logged-in users, the system offers the convenience of selecting from previously used shipping and billing addresses, speeding up the process and minimizing errors.

Key Benefits:

  • Automatic account creation during checkout

  • Seamless order linking for existing customers

  • Quick selection of saved addresses for faster checkout

Experience Fast Checkout

Back Office and Order Fulfillment

Streamline Your Order Fulfillment Process with Efficiency

Optimize your order fulfillment process with our streamlined back-office tools. Easily print a single production list for all orders, allowing you to efficiently gather products for fulfillment. Bulk print packing slips and shipping labels, use the slips to accurately fill orders, and confirm that the inventory set aside matches the batch.

Finally, seal the packages and log each order using the code printed on the labels for a seamless and efficient fulfillment process.

Key Benefits:

  • Single production list for efficient product gathering

  • Bulk printing of packing slips and shipping labels

  • Accurate order fulfillment and inventory management

Streamline Your Fulfillment Process

Shipping Integration

Seamless Integration with Leading Shipping Providers

Our platform seamlessly integrates with top shipping services such as USPS, UPS, FedEx, DHL, and Shipstation, ensuring accurate and efficient shipping management. With our innovative instant shipping quote algorithm, dynamically generate shipping fees based on volume, dimensions, weight, or flat rates—no matter the number of packages in an order.

Key Benefits:

  • Integration with major shipping providers like USPS, UPS, FedEx, and more

  • Instant shipping quotes based on volumetric, dimensional, and weight metrics

  • Accurate fee calculation for orders with multiple packages

Optimize Your Shipping Process

Multiple Payment Gate Options

Flexible Payment Solutions to Fit Your Needs

Choose from a variety of payment gateways, including Authorize.net, PayPal, and others, to best suit your business needs. Our platform supports industry-standard practices, such as authorizing credit card charges at the time of order and capturing the charge only after the product is shipped.

With Kontrola, you can confidently comply with these requirements while offering your customers secure and flexible payment options.

Key Benefits:

  • Flexible payment gateway options like Authorize.net and PayPal

  • Compliance with credit card processing standards

  • Secure transactions with support for authorization and capture processes

Explore Payment Solutions

Compliance Level 1

Merchants process more than 6 million debit or credit card transactions annually (both in-store and online).

Compliance Level 2

Merchants process between 1-6 million transactions per year.

Compliance Level 3

Applies to the business processing between 20,000 - 1 million transactions per year.

Compliance Level 4

This applies to all the merchants who have less than 20,000 transactions per year.

PCI-DSS Compliance

Advanced Security for Peace of Mind

Our platform leverages the latest SSL technology and eliminates the storage of credit card numbers in its database, simplifying your PCI-DSS compliance. This approach not only ensures your customers’ data is secure but also provides you with peace of mind.

By enforcing a strict internal policy that prohibits staff from recording credit card numbers, you can be confident that you’ve taken every possible step to protect your customers—because if you don’t have the data, it can’t be stolen.

Key Benefits:

  • Advanced SSL technology for secure transactions

  • No credit card numbers stored, simplifying PCI-DSS compliance

  • Enhanced security with internal policies to prevent data recording

Ensure PCI-DSS Compliance

Cutting-Edge Newsletters

Effortless Newsletter Management with Advanced Integration

Create and manage impactful newsletters with ease using our platform's design tools and seamless integration with leading newsletter engines like MailChimp, SendGrid, and ConstantContact.

Our system also excels in gathering highly targeted emails directly from your website, ensuring that your campaigns reach the right audience every time.

Key Benefits:

  • Easy integration with MailChimp, SendGrid, and ConstantContact

  • Advanced design tools for creating professional newsletters

  • Highly targeted email gathering directly from your website

Boost Your Email Campaigns

CRM and Support Tickets

Efficiently Manage Customer Issues with Integrated Solutions

Managing customer issues effectively is crucial for maintaining satisfaction and loyalty. With Kontrola, you can log and track customer issues seamlessly using our web-based support ticket system, eliminating the risks associated with paper records.

Our integrated Customer Relationship Management (CRM) system allows you to easily access customer information and link orders directly to support tickets, ensuring that your team—no matter where they are—can provide timely and accurate resolutions.

Key Benefits:

  • Web-based support ticket system for seamless issue tracking

  • Integrated CRM for easy access to customer and order information

  • Eliminates the need for paper records, ideal for distributed teams

Enhance Customer Support

Report Center

Comprehensive Sales and Financial Reporting at Your Fingertips

Gain valuable insights into your business with our Report Center. Easily view absolute sales by unit and dollar volumes, and analyze the product mix to understand what’s driving your revenue. Break down this data further by store categories for more granular insights.

Additionally, our platform offers a sales tax report that calculates taxes collected by state, and an order reconciliation report that flags any discrepancies in payments, ensuring your financials are always accurate.

Key Benefits:

  • Detailed sales reports by unit, dollar volume, and product mix

  • Category-specific breakdowns for deeper analysis

  • Order reconciliation to identify payment discrepancies

Access Your Reports

Audio Products

Streamlined Management and Enhanced Customer Experience

Elevate your audio product offerings with Kontrola’s robust features designed to enhance customer satisfaction and streamline your operations.

Sample Audio: Help customers make informed choices and boost sales by providing automated audio samples for every product. This reduces overhead and minimizes order errors, ensuring a smooth shopping experience.

MP3 Downloads: Allow customers to instantly download their purchases directly from their accounts, eliminating the need for email notifications or special links. Manage customer libraries effortlessly, with the ability to view purchased files, track download history, and add or remove files with ease.

Audio Product Generation: Simplify the workflow of preparing and posting audio products with automated tools. From single-click product creation from event activities to bulk processing of audio files, our system handles the complexities, including auto-generating MP3 ID3 tags and attaching intro/outro clips, so you don’t have to.

Key Benefits:

  • Automated audio samples to reduce errors and increase sales

  • Instant, hassle-free MP3 downloads directly from customer accounts

  • Efficient audio product generation with bulk processing capabilities

Optimize Your Audio Offerings

Proven Success with Modular, Customizable Solutions

Tailored eCommerce Platforms for Businesses of All Sizes

Our eCommerce platform powers some of the most successful online stores, ranging from $1M to over $100M in revenue. Despite being feature-rich, our solution is modular, allowing efficient adaptation to your unique business needs. Whether you’re managing physical products or digital offerings, our platform evolves with your business, providing the flexibility and customization required to succeed.

Proven Track Record

Our largest eCommerce store generates over $100M in revenue.

Scalable Solutions

Ideal for businesses with revenues ranging from $1M to $10M.

Modular Design

Loaded with features, yet modular for efficient adaptation.

Custom Implementation

We customize solutions to fit your unique and specific needs.

Adaptable Platform

Handles non-physical products like event registrations and downloads.

Business-Oriented

Not just a technical solution, but a business solution to meet evolving needs.
Explore Our Custom eCommerce Solutions

Kontrola E-commerce Additional Features

User-friendly Interface

  • Intuitive navigation

  • Responsive design for mobile and desktop

  • Fast loading times

  • Accessible design for all users

Search And Filtering

  • Advanced search bar with autocomplete

  • Filters for categories, price range, ratings, brands, etc.

  • Auto-suggest and autocomplete search bar

Product Display

  • High-quality images with zoom and 360-degree view

  • Detailed product descriptions

  • Customer reviews and ratings

Shopping cart and checkout

  • Easy-to-use shopping cart

  • Secure and simplified checkout process

  • Multiple payment options (credit/debit cards, PayPal, digital wallets)

  • Guest checkout option

  • Persistent shopping cart (saves items for future sessions)

  • Multi-step and one-page checkout processes

User Accounts

  • Registration and login with email or social media accounts

  • Order history and tracking

  • Wishlist and favorites

  • Social media login options

  • User profile management

Personalization And Recommendations

  • Personalized product recommendations based on browsing and purchase history

  • Tailored marketing and discounts

  • Dynamic content based on user behavior

Customer Support

  • Live chat support

  • Comprehensive FAQ section

  • Easy-to-find contact information

  • Contact forms and email support

Security

  • SSL certificates for secure transactions

  • Clear privacy policies and terms of service

  • Data protection measures

  • PCI compliance

  • Two-factor authentication (2FA) for users

  • Secure data storage and encryption

Marketing And Promotions

  • Discount codes and promotions

  • Email marketing integration

  • Social media sharing options

  • Flash sales and special offers

  • Loyalty programs and rewards

Inventory Management

  • Real-time stock updates

  • Notifications for low-stock and back-in-stock items

  • Efficient tools to manage your stock levels and product listings

Analytics And Reporting

  • Detailed sales and traffic analytics

  • Customer behavior insights

  • Sales and revenue reports

  • Traffic and conversion tracking

  • Inventory and stock reports

Multilingual And Multicurrency Support

  • Language options for international customers

  • Currency conversion for global transactions

Shipping And Returns

  • Multiple shipping options with real-time cost calculation

  • Easy return and refund policy

  • Real-time shipping quotes and tracking

  • Multiple shipping options (standard, express, etc.)

Content Management System (cms)

  • Easy management of product listings, blog posts, and other content

  • SEO tools for better search engine ranking

  • Blog and news section

  • SEO-friendly URLs and meta tags

  • Customizable page templates

  • Integration with content marketing tools

Performance Optimization

  • Fast loading times

  • Image optimization

  • Mobile Optimization

  • Caching solutions

Third-party Integrations

  • Integration with CRM systems

  • Integration with ERP systems

  • Integration with marketing automation tools

  • Integration with social media platforms

Reviews And Ratings

  • Customer reviews and ratings for products

  • Moderation and management of reviews

  • Display of average ratings and top reviews

Scalability

  • Ability to handle increased traffic and transactions

  • Cloud hosting options

  • Load balancing